Terms of Service
Welcome to Elowen Atelier. These Terms of Service outline the rules, conditions, and agreements that apply when you visit our website, browse our collections, or purchase our handcrafted ceramic home decor products.
By accessing or using our website, you agree to follow these terms and all applicable policies published by Elowen Atelier.
Website Use
The Elowen Atelier website provides information about our ceramic collections, products, services, and brand story. Customers may browse, purchase, and interact with our website for personal shopping purposes.
You agree not to misuse this website, interfere with website operations, attempt unauthorized access, or use website content for unlawful purposes.
Product Information
We make every effort to provide accurate product descriptions, photographs, measurements, and details for all ceramic products displayed on our website.
Because many Elowen Atelier products are handcrafted ceramic pieces, natural variations may occur in glaze, texture, color, and shape. These differences are considered part of the artistic character of handmade products.
Product images may appear slightly different depending on screen settings, lighting conditions, and device displays.
Orders and Payments
When placing an order through Elowen Atelier, you agree to provide accurate, complete, and current information necessary for order processing and delivery.
- Orders are subject to product availability and payment confirmation.
- Prices displayed on the website may change without prior notice.
- We reserve the right to cancel orders affected by incorrect pricing, inventory issues, or suspected fraudulent activity.
- Customers are responsible for ensuring shipping information is accurate before completing checkout.
Payment Security
Payments are processed through secure third-party payment providers. Elowen Atelier does not store complete payment card information.
Customers agree to provide valid payment information and authorize payment processing for completed purchases.
Intellectual Property
All content on this website, including photographs, product designs, written descriptions, logos, graphics, and brand materials, belongs to Elowen Atelier unless otherwise stated.
Unauthorized copying, reproduction, distribution, or commercial use of our content is not permitted without written approval.
Third Party Services
Our website may use third-party services including payment providers, shipping companies, analytics tools, and Shopify services to support store operations.
These third-party providers may have their own terms, privacy policies, and service conditions.
Limitation of Liability
Elowen Atelier is committed to providing a reliable shopping experience. However, we cannot guarantee that the website will always operate without interruptions, errors, or technical issues.
We are not responsible for delays or issues caused by circumstances outside our reasonable control, including carrier delays, weather events, or external service interruptions.
Changes to These Terms
Elowen Atelier reserves the right to update or modify these Terms of Service when necessary. Updated terms will be published on this page with the latest version available.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Elowen Atelier
Email: support@elowenatelier.store
Website: elowenatelier.store